Private/Support/FAQ Pay in parts

You can pay for hardware and accessories.

We offer an interest free credit. The only additional cost might be an invoice fee, but the first invoice is free of charge. We have listed each country’s invoicing cost on our local pages.

We do a credit check based on the total purchase amount. Your credit limit will correspond with an amount close to your purchase. If you want to see an example, visit our local pages.

Yes, as long as your credit limit is lower than the maximum credit limit offered in the country where you want to pay in parts with Telia Finance. If you want to see the credit limits offered in each country, visit our local pages.

We carry out a new credit check when increasing limits.

Yes, with each purchase you decide if you want to pay in parts, for example, over 12, 24, or 36 months. We divide the total amount with your payment plans which becomes the minimum monthly amount to pay.

You need to be at least 18 years old, have a valid personal identity number, ID-card, and be registered at an address in the country where you can pay in parts with Telia Finance.

Telia Finance is obligated to perform a credit assessment, for example, to ensure that you have the financial ability to repay the credit. We perform a credit assessment when you want to pay a purchase in parts for the first time or when you want to increase the credit limit you’ve previously been granted. As a part of the credit assessment, we obtain a credit report. The credit report is obtained from our local partners but is not shared with external companies/registers and therefore has no negative impact on your creditworthiness.

You’ll receive one invoice for the products you pay in part from Telia Finance. The invoice for subscriptions is sent separately from your operator.

In our invoice guide, we explain the different parts of the invoice in detail. You’ll find it on My pages.

Your invoice shows the current month’s minimum amount to pay. We divide the total amount for each individual purchase with the number of months chosen at the time of purchase. If you've made several purchases, these are combined to a monthly cost.

Yes, you can Pay extra free of charge at any time to reduce the time for your repayment.

Yes, by paying a higher amount each month.

We’ll send you a payment reminder via SMS in connection with your invoice’s due date. Pay the invoice you recently received immediately. If you’ve made a payment in the past few days, you can ignore the reminder.

If you don’t pay your invoice on time, you’ll receive a reminder invoice with additional fees. If you want to see the fees for an unpaid invoice in each country, visit our local pages.

Yes, as long as you follow the merchant’s policy for returns. Contact your operator or reseller’s customer service.

You can close your account under My account. To close your account, you first have to pay the outstanding amount. There are no additional fees added. Bear in mind that it takes about 2-3 banking days before your payment has been registered with us.

Sign in to My pages to manage your account, see your total debt, pay your invoices, change the invoice method, and get more information about your purchases and payments. Here you can also change your phone number and e-mail.

Pay in parts with Telia Finance is a revolving credit account. When you pay for a loan or credit, VAT is not charged, and therefore, a confirmation of that type of payment can’t serve as a basis for VAT. The VAT should be specified in the documentation (receipt) of the purchase that was provided at the time of purchase. This documentation can also be used for any VAT reporting. Since the operator or reseller sells the hardware that you’ve chosen to pay in parts with Telia Finance, we can’t provide documentation for the purchase. However, you can request the documentation from your operator or reseller.

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